BY JONN KARSSEBOOM
It was an awkward moment when I first met him because I was busy chit chatting with another dear customer I hadn’t seen for some time. I could tell from the corner of my right eye though, he was a big guy and his back and forth pacing meant he was on a mission.
I hate to leave a good conversation but this seemed important.
“I’m looking for the owner.” He said
It’s a personal quirk of mine but I’ve never responded well to that term for two main reasons. “Owner” insinuates to me, anyways, that all the work we do is to my credit.